Am I Signed Up for a Subscription?Updated 17 hours ago

We offer both one-off purchases and subscriptions. Some of our homepage offers include a Fresh Beer Club subscription as part of the deal, but it’s not mandatory for all purchases.

If you selected an offer that included a subscription, this would have been clearly shown before checkout – including a tickbox to confirm your Fresh Beer Club subscription.

🔍 How to Check Your Subscription Status

To confirm whether you have an active subscription:

1. Log into your account on our website.

2. Go to your Account area and select “Subscriptions”.

3. From there, you’ll see the status of your subscription and any upcoming deliveries.

📦 A Quick Overview of the Subscription Terms

• Rolling Monthly Subscription:
  You’ll receive recurring deliveries of Pinter Packs every 4 weeks.

• First Order Requirement:
  Your first subscription order must include a minimum of 2 packs. After that, you can change your Fresh Press selection in your account, pause the sub, or cancel it. 

• Payment:
  You’ll be charged automatically every 4 weeks (or earlier if you use the “Send ASAP” feature).

• No Returns on Shipped Subscription Orders:
  Once a subscription order has been dispatched, it can’t be returned or refunded. You can, however, pause or cancel future orders.

• No Beer Selected?
  If you haven’t chosen your beers before your subscription date — or if your chosen beer is out of stock, we’ll send the default beer of the month.

🔧 Managing Your Subscription:
After your first subscription order has shipped, you can:

• Pause or cancel your subscription

• Change beer selections

• Update delivery preferences
  Note: Any changes must be made before 11:59pm the day before your subscription renews.

Need to Change Your Subscription Date?
We can help! Just contact our Customer Service team and we’ll update it for you (note: this can only be done once every 3 months).

Still unsure about your subscription status? Reach out to our Customer Service team, we’re happy to help!