There is liquid trapped in my Brewing DockUpdated a day ago

Sometimes water can become trapped in your Brewing Dock.

This isn't anything to worry about and doesn't indicate any problem. We'd recommend making sure your Brewing Dock isn't fully submerged in water during cleaning to help avoid this happening.

You can get rid of this water by removing the Rubber Foot and allowing the water to drain out. 

Here is a handy video showing this in action:

*Please note*

If the liquid trapped inside your Brewing Dock is Beer then this may indicate a problem.

If this is the case, we won't be able to help you any further through our Troubleshooting Guide so we recommend that you speak to a member of our team. So we can help get this resolved quickly for you, please get in touch with our Customer Care Team, with the following information:

• Your full name and email address
• Your order number
• A photo or video of the leak
• Details of at which stage of the process this happened