There is water trapped inside my Pinter 2Updated 2 days ago

If you can hear liquid inside your Pinter 2 while it is empty this means you've got liquid trapped between the inner and outer casing. This isn't anything to worry about and doesn't indicate any problem with your Pinter. This can sometimes happen during the cleaning or purification process. We'd recommend making sure your Pinter isn't fully submerged in water during cleaning to help avoid this happening.

Draining this liquid is usually quite simple. you can leave your Pinter 2 in the brewing position overnight (Carbonation Dial facing the ceiling in the OFF position) without the Tap or Main Cap attached, the liquid should slowly drain out. You can alternatively give your Pinter 2 a gentle shake to help some of the liquid out. 

If the liquid inside your Pinter 2 is not water, this may indicate a problem. 

If this is the case, we won't be able to help you any further through our Troubleshooting Guide so we recommend that you speak to a member of our team. So we can help get this resolved quickly for you, please get in touch with our Customer Care Team via Live Chat or Email using the flashing red dot to your right, with the following information:

- Your full name and email address
- Your order number
- A photo or video of the liquid coming out of your Pinter.