My Hopper Inlet is leaking

Don't worry if you see a bit of liquid after hopping! It's likely just residual hop oils from the Hopping Inlet, which you can simply wipe away. At most, your hop flavor might be a touch more subtle, but it won't affect the quality of your beer.

For your next brew, we recommend ensuring the Hopper is screwed in fully. Then gently tilt your Pinter from side to side – this can help release any air bubbles that may have formed around the Hopping Inlet. Allow the Hopper to stay in place for around 3–5 minutes to ensure everything drains into the Pinter.

This issue can sometimes be caused by overfilling your Pinter, so be careful not to go above the fill-to line when adding water. Also, please make sure the Hopper is at room temperature before use – if it's too cold, the contents may be thicker and slower to dispense.

It’s also a good idea to give the Hopping Inlet a thorough clean between brews to ensure there’s no residual Hopper blocking the flow.

Now, if the leak continues with the Hopping Cap removed, it's likely there's an issue with the Hopper Inlet itself. Before getting in touch with us to get this sorted out for you, please check to see if the Hopping Inlet has an O-Ring (circular loop of rubber near the cross), which looks like this:

So we can help get this resolved quickly for you, please get in touch with our Customer Care Team with the following information:

Your full name and email address
Your order number
If the leak happens with the Hopping Cap in, a photo or video of the leak you're experiencing
If the leak stops with the Hopping Cap out, a photo or video of the leak you're experiencing and a photo of the O-Ring or where it should be
Details about at which stage of the process this happened

My Hopper Inlet is leakingUpdated 7 days ago