We might need a member of our team to look into this further for you. Luckily, you do not need your Hopping Cap during brewing as the Hopper Inlet is water tight, so if you unscrew it, you can continue brewing whilst we get this sorted for you. So we
The Hopping Cap is used solely during the Cleaning Stage. It is to open the Hopper Inlet and allow water to flow through. Below is a quick video showing you how to turn the Hopping Cap into cleaning mode. Once this has been put into cleaning mode, si
If you're having trouble with your Hopping Cap, it might be due to some leftover brew that has dried and caused a blockage. To fix this, pour tap hot water over the Hopping Cap with it in the cleaning position if possible and let it flow through the
Sometimes a small amount of the Hop Oil may be caught in the Hopping Inlet. If there is a amount of liquid just after you've added the Hopper to your Pinter, this is most likely Hop Oil residue. This can simply be wiped away and will not impact the t
Sometimes a small amount of Hop Oils may be caught in the Hopper Inlet - if it's just a small amount of liquid just after you've Hopped, then this is most likely some residual Hopper that is leaking out. This is nothing to worry about and can sometim
Once you're done Fermenting (or Cold Crashing), but before you remove your Brewing Dock, unscrew the Hopping Cap from the back of the Pinter. Take the Hopper, and remove the metal cap but do not remove the foil seal. Firmly hold the Pinter down and s
The Hopper is a small vial of hop oil that allows you to enjoy freshly hopped Beer and Cider at home for the first time. It’s used during the Brewing stage to add an extra burst of fresh hop flavour to your brew while it’s still in the Pinter, maximi
Good news, your brew will still be absolutely fine!. If you’ve added the Hopper at the wrong stage (for example, at the start of brewing instead of after), don’t worry. The beer will still ferment and condition as normal. The only difference?You migh